Working ON the Business, not just IN the Business

Thank you to so many of you who commented on last week’s video. I didn’t expect such a big response and apparently, I’m not the only one dissatisfied with my current EHR. 

I spent a considerable amount of time in 2020 evaluating the different EHR’s that are out there…from the biggest names to some niche products. I included a wide array of people with different specializations in our organization to provide feedback including six physicians in different age groups, geographies and practice specialization, as well as our operations team, revenue cycle management, IT, finance and reporting, and call center.  Collectively, we came to the conclusion that one company far exceeded the needs of our organization today and moving into the future.  

You’ll have to watch this week’s video to find out!!

Last week, we spent a lot of time working on our business and not just in our business.  I had an off-site Executive Retreat where our top level people could really focus on and discuss the business, improving patient care and strategize about the future without the interruptions of the daily grind.

It was time spent incredibly well and I realized that we need to dedicate more time to these types of activities on a more consistent basis.

In this week’s video, I share some of the important aspects of having dedicated time like this and how you might want to think about it.

Have a great week.

Lowell

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