Last week was the first episode of our “First Impressions Series.” We talked about how important it is to answer the phones well. By the comments that you all sent in, it was a home run. Let’s talk about the first impression when someone enters your building and office space. Sometimes we get so comfortable …
Of course, we all know the saying, “You only get one chance to make a first impression.” While that is true, our businesses have multiple opportunities to make a first impression. Starting this week, I am going to provide a series of first impression videos that will highlight the different areas of your business where …
Labor Day has been a pretty significant day in my adult life. This year was no different. After working seven days a week since early March, my wife and I took some much needed (and deserved) time away last weekend. We visited two of our closest friends at their home on the Jersey Shore in …
I started Podiatry School 30 years ago this week Read More »
We are heading into the unofficial ending of the summer with Labor Day weekend upon us. It’s been the most unusual summer of my life and probably for most of you too. For the first time since early March, I am going to get some real time away and unwind. Last weekend, I spent some …
I know many of you are uncomfortable when it comes to talking to a patient about money. Many doctors avoid the conversation like the plague (or COVID). Are you that person? Do you tell your patients to “speak to the billing department” about these types of questions? Well, this week’s video talks about why you …
I’ve never been the fastest runner. In fact, I was made fun of during high school sports because of how slow I was. But this isn’t about a road race. It’s a different type of speed altogether. I’m sure many of you are like me. You’re hyper-focused on great patient care and running your business. …
Last Saturday was an interesting day. One of our busiest offices that has seven treatment rooms, an MRI, physical therapy, six doctors working there throughout the week as well as residents and students, has chronically been a mess. Not too long ago, we gave the office a face lift to increase space in the reception …
We are all coming to the realization that our lives are much different today than they were a year ago and there doesn’t seem to be a defined end in sight. For the last 4+ months, we’ve been busy worrying about the health of our families and ourselves, how to keep the practice going while …
Supporting Entrepreneurs: Online Reviews for Podiatry Meetings Read More »
I know this is getting old. The social distancing. The mask wearing. The lack of seeing friends. The daily reports of things getting worse and seemingly no end in sight. Frankly, it’s starting to cause me to burn out. One of the things I miss most is the human connection….patients, team members, friends and colleagues. …
I give presentations regularly. Whether it’s surgical, clinical, FABI meetings, or business meetings, I’m super diligent about proper preparation. Every time I give a new presentation, I spend a lot of time making sure I know the subject material. Even in cases where the presentation is similar to something I’ve delivered in the past, I …
