This past weekend, we had our 4th Quarter FABI Profitable Practice Mastermind Meeting.  We had 25 physician leaders working together over two and a half days to help each other improve their patient care, employee experience, business, profitability, and overall life happiness. There are a lot of different things throughout the time together that helps

Recently, I have been reaching out to people I know to discuss some unique opportunities.  Some of them are good friends and some are casual acquaintances.  In some cases, I have their contact information (cell phone or email) and in other cases, I don’t.  In the latter group, I’ve been calling their offices and asking

We’re entering the home stretch of the craziest year of our lives.  For most of us, our patient volumes dropped to incredible lows in April and May.  In some areas of the country, volumes have not yet completely bounced back. Nonetheless, there are certain strategies that should be employed on a yearly basis and maybe

This past week I was on my first real vacation since February.  I always preach about how important it is to get away, recharge, spend time with your family and friends, however like everything else, 2020 has been different.  Besides all the things that we all love about vacation, I find it’s a great time

For the first time since mid-February, I’ve taken a vacation. You might remember that the first day I took off since the start of COVID was Labor Day Weekend.  This week is a full-on vacation. I started to plan this week’s video and thought to myself, “Hey, you’re on vacation.  Take a week off.  Completely.”

After our Series on First Impressions, I received a lot of comments asking me to cover other areas of the patient experience and organization.  I plan to use some of these thoughts to create videos in the coming weeks and months.  David from California writes:   “I think an important video would be to discuss what