Yesterday, I had a pretty awesome experience.  A patient came in to tell me how I likely saved his life.  Frankly, I didn’t do anything heroic. I just did what we should do as the premier providers of foot and ankle care in the world.  I listened, examined, and made proper recommendations.  Watch this week’s

We all care deeply about patients having a positive impression and experience in our organizations and with us as physicians. We take the negative comments hard and get elated with the positive ones. However, that is no way to truly understand what patients think of us. For the last six months or so, we have

We’ve talked a lot recently about the different struggles we are all experiencing and how to deal with them. For many of us, things are tough. I’ve been reading a lot about “burnout” and what that really means as a medical/psychological condition. This week, I had dinner with the COO of a large hospital network

Every year, as summer turns to fall, patient volume and surgery really picks up. This year has been no different. What is different is that we are still dealing with an employment crisis, and we here at WFAI are still going through the transition to our new EHR. For our doctors, team members and me, the

As you know, we’ve been going through our EHR change over the last few weeks and will complete our 3rd full week tomorrow. While the transition has been better than I thought, it’s still a change….and change is difficult.  The change isn’t just tough on the physicians, it’s also difficult for the entire team.  All

Today is our annual Fellowship Interview day. Years ago, we had very few truly qualified candidates for our Fellowship in Reconstructive Foot and Ankle Surgery.  Today, we have dozens and dozens of high-quality applicants. It’s a testament to the level that Podiatry has risen that young people are seeing the value in higher level training