Happy Holidays

This is really a great time of year.  I see and hear the extra excitement from patients and team members daily.  People are wearing festive clothes, playing Holiday music, and talking about their Holiday plans.   It’s a lot of fun to be around and puts a smile on your face. This week’s video is my …

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Truth in Metrics

As we approach the end of the year, it’s important for you to start putting together the key metrics to help evaluate your business for 2021….and going forward. All healthy businesses have key metrics that are utilized and understood throughout the company as ways to drive the success and appreciate the opportunities for improvement.   This …

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Happy Thanksgiving!

I hope you are spending time with loved ones this Thanksgiving Day and reflecting on all the wonderful things happening in your life. We all are so busy, especially this time of year, and it’s important to stop and consider all that’s good in your world. I’m spending Thanksgiving with my family in Mexico, as …

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