FABI

I’m On Vacation

For the first time since mid-February, I’ve taken a vacation. You might remember that the first day I took off since the start of COVID was Labor Day Weekend.  This week is a full-on vacation. I started to plan this week’s video and thought to myself, “Hey, you’re on vacation.  Take a week off.  Completely.” …

I’m On Vacation Read More »

First Impressions

Of course, we all know the saying, “You only get one chance to make a first impression.”  While that is true, our businesses have multiple opportunities to make a first impression.  Starting this week, I am going to provide a series of first impression videos that will highlight the different areas of your business where …

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The Money Conversation

I know many of you are uncomfortable when it comes to talking to a patient about money.  Many doctors avoid the conversation like the plague (or COVID).  Are you that person? Do you tell your patients to “speak to the billing department” about these types of questions?  Well, this week’s video talks about why you …

The Money Conversation Read More »

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