July has always been one of my favorite months of the year. We are in the full swing of summer and I’ve always felt the 4th of July was a very special day as it represents democracy and freedom. Throughout my life, the 4th of July has always been filled with baseball (me playing, my …
Last week, we had an attack on our phone system that took us offline for a bit of time and I had several patients complain that they couldn’t get through. I’ve also noticed a substantial increase in spam coming into my email over the last few weeks. I asked our IT Manager, Ted Nicolau, what …
IT Attacks On Your Systems – Make Sure You’re Protected Read More »
Recently, the Weil Foot & Ankle Institute was asked to participate in a Chicagoland survey to see what employees thought of their workplaces. We were ere excited to be involved. Nearly 75% of our 180+ employees responded to the survey, which was far more than the 45% level that other businesses captured. We have not …
This past week, I visited a doctor for my own medical care for the first time since COVID. My experience was far from great. With all the concerns about ensuring that patients do not have COVID, social distancing, careful interactions, etc, the patient experience has been put on the back burner. I really did not …
Dealing with Patient Experience in the Days of COVID Read More »
Staying silent is not an option. The risk of saying the wrong thing to offend those who live these issues on a daily basis gives me pause. I’ve battled all week to provide a message that I feel represents what I’d like to communicate in a meaningful way. Below are excerpts from an email that …
Memorial Day weekend seemed to start a new chapter in the Covid world in the United States. As the weather improved, States started loosening their requirements and people began getting out of their homes for more than necessities, a whole new level of concerns have now emerged. Some people want to return to all pre-Covid …
Remember when you went to college and people talked about the Freshman 15? It was when kids went off to college and gained a bunch of weight. It was a bit of a joke but in many instances, it was a real thing. Well, now a lot of the world is experiencing the COVID 15. …
I am a huge Michael Jordan and Chicago Bulls fan. When I started Podiatric Medical School in the fall of 1990, I got season tickets to the Chicago Bulls in the upper rafters of the old Chicago Stadium. My cousin (a law student at the University of Chicago at the time) and I shared three …
After weeks of crisis management, including decreased patient volume, no elective surgery, reduction of employee hours, furlough’s and more, we are starting to see some loosening of restrictions in most States. That loosening of restrictions means that patient volume is going to start to return although it will probably occur more slowly than most of …
This has been among the most stressful times of my life. I have been working more hours sitting in a chair, staring at a computer than I ever imagined. I enjoy work. I enjoy building a business. I enjoy taking care of patients. I enjoy interacting with employees and contributing to the wellbeing of 180 …
Beyond Work During COVID-19 – smiles, laughs and more Read More »
