I am excited to share a special edition of the Milkie Marketing Minute with you! In today’s video, I am going to share transformative insights on enhancing patient satisfaction through expectation management. I am always impressed by the efficiency of Uber and Lyft. That’s why I will share the power of clear communication and setting

Today, I want to talk to you about a topic that’s often considered taboo in our field… profitability. It is crucial to understand that profitability is not just about financial gain, it is about ensuring we can provide the best care for our patients, support our team, and grow our practice effectively. Many practices and

Time to focus on the biggest KPI for your marketing efforts. There is one Key Performance Indicator (KPI) that can help drive marketing decisions. Too many practice owners are making decisions based off the wrong metric. Well not anymore! Time to discover one of the most important KPI for your marketing efforts to help you