Of course, we all know the saying, “You only get one chance to make a first impression.”
While that is true, our businesses have multiple opportunities to make a first impression.
Starting this week, I am going to provide a series of first impression videos that will highlight the different areas of your business where first impressions are critical. Making sure those impressions are positive ones are key to the health of your business.
In this week’s video, I talk about the most common first impression of your business, the telephone call.
Many don’t pay enough attention to this ever so critical part of our businesses. We take it for granted that if the phone is ringing and patients are coming into the office that everything is hunky dory. Well, I hate to break it to you, it’s not.
In the first of the “First Impression” series, I talk about business strategies you should consider improving upon…and I guarantee that small improvements can make huge differences.
Have a great week.
Lowell